High Value, Low Cost - Process Improvement Solutions
for Your Enterprise
Value Stream Consulting is a CRM consulting firm
serving small businesses and non-profit organizations.
Since 2001, we have assisted our clients in achieving world-class
customer service and profitability by improving personal
productivity, collaboration and automation through the
intelligent application of process and Customer Relationship
Management (CRM) technology.
We have
demonstrated time and again that well-designed, expertly
implemented solutions can and do increase sales revenue, improve
profits and reduce costs.
Our primary
consultant, John Licata, has successfully assisted over 114
organizations in
implementing or improving their CRM systems. Over the past
nine
years, he has been certified on the GoldMine, Sage, Microsoft
and Salesforce.com CRM systems. Our current focus is
with Salesforce.com.